1 Acceptance of These Terms

These Terms and Conditions constitute an agreement between you and Rep Manual LLC, operating the Repair Manual website at repmanual.com.

By accessing the website, creating an account, placing an order, purchasing a product, or otherwise using our services, you agree to be bound by these Terms and Conditions and all policies incorporated into them by reference.

If you do not agree with these Terms, you should not use the website or purchase products through it.

2 Eligibility to Use the Website

You must have the legal capacity to enter into a binding contract in order to purchase products through Repair Manual.

If you are using the website on behalf of a company, workshop, dealership, organization or other legal entity, you represent that you have authority to bind that entity to these Terms.

You may not use our website or services where doing so would violate applicable law.

3 About Repair Manual

Repair Manual is an independent online retailer specializing in technical manuals, service information and related publications for agricultural, construction, industrial, automotive, material-handling and other equipment.

Our catalog may include service manuals, workshop manuals, repair manuals, operator manuals, parts catalogs, technical publications and related reference materials covering a wide range of manufacturers, models and equipment types.

4 Customer Accounts

Certain website features may allow or require you to create a customer account.

You are responsible for:

• providing accurate account information;
• keeping your login credentials confidential;
• maintaining accurate contact and billing information;
• all activity occurring through your account;
• notifying us promptly if you suspect unauthorized access.

We may suspend or restrict an account if we reasonably believe it has been compromised, used fraudulently, or used in violation of these Terms.

5 Products, Manuals & Technical Publications

Product listings describe the publication or item being offered for sale. Product coverage may vary according to manufacturer, model, serial number, year, equipment configuration, publication date and manual type.

A manual applicable to one model, serial-number range or production period may not be applicable to another.

If you are uncertain whether a particular manual applies to your equipment, contact us before purchasing and provide the available manufacturer, model and serial-number information.

6 Independent Seller & Manufacturer References

Repair Manual is an independent seller and is not the manufacturer of the equipment identified in product listings unless expressly stated otherwise.

Manufacturer names, model numbers, equipment names and trademarks may be referenced solely to identify the equipment to which a publication relates.

Unless expressly stated otherwise, Repair Manual is not sponsored by, endorsed by, affiliated with, or an authorized representative of the manufacturers referenced on this website.

All third-party trademarks, service marks, manufacturer names, model names and logos remain the property of their respective owners.

7 Orders & Order Acceptance

Submitting an order constitutes an offer to purchase the products identified in the order.

Receipt of an automated order confirmation does not necessarily mean that an order has been finally accepted.

We may review an order before acceptance for payment authorization, inventory availability, pricing errors, fraud prevention, product availability or other legitimate business reasons.

We reserve the right, subject to applicable law, to:

• accept or decline an order;
• limit quantities;
• cancel duplicate or suspicious orders;
• request additional information to verify an order;
• cancel an order affected by a material pricing or listing error;
• decline transactions suspected of fraud or unauthorized use.

If we cancel an order after payment has been successfully captured, we will issue any refund required by applicable law and our policies.

8 Prices, Taxes & Charges

Prices displayed on the website are subject to change without notice before an order is completed.

The final checkout amount may include applicable taxes, shipping charges, handling charges or other clearly disclosed amounts.

You are responsible for taxes, duties, customs charges or other governmental fees imposed on your transaction where applicable, except taxes imposed directly on our income.

Pricing Errors

Although we seek to maintain accurate pricing, typographical, technical or database errors may occasionally occur.

If a material pricing error affects your order, we may contact you to offer the product at the correct price or cancel the affected order and issue the appropriate refund.

9 Payment

Payment must be made using one of the payment methods available during checkout.

Payment processing may be provided by independent payment-service providers. Your use of a particular payment service may also be subject to that provider’s terms and privacy policy.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

Fraud Prevention

We may use automated or manual fraud-prevention measures and may request additional verification where an order appears unusual or presents an elevated risk of fraud.

10 Shipping & Delivery

Shipping methods, estimated delivery times and applicable charges are displayed where available during checkout or in our shipping information.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

Delivery times can be affected by carrier delays, weather, customs processing, inaccurate addresses, transportation disruptions and circumstances outside our reasonable control.

For applicable U.S. orders, we will comply with federal requirements governing promised shipment times, delays, cancellations and refunds.

Customer Address Responsibility

You are responsible for providing a complete and accurate delivery address. Additional costs resulting from an incorrect or incomplete address may be charged where permitted by law.

International Orders

International customers may be responsible for customs duties, import taxes, brokerage charges and other fees imposed by the destination country.

11 Digital Products & Electronic Delivery

Where a product listing expressly identifies a product as digital or electronically delivered, access may be provided by download, customer account, email or another electronic method.

Unless otherwise stated, purchasing a digital publication does not transfer ownership of the underlying intellectual-property rights.

The customer receives only the rights expressly associated with the purchased product and permitted under applicable law.

You may not unlawfully reproduce, redistribute, resell, publish, transmit or commercially exploit copyrighted digital material.

12 Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our separately published Refund and Returns Policy, which is incorporated into these Terms by reference.

Eligibility may depend on the product type, condition, delivery status, reason for return and time elapsed since purchase.

Nothing in our Refund and Returns Policy limits rights that cannot lawfully be excluded under applicable consumer-protection law.

13 Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation after an order has entered processing, fulfillment or shipment.

If an order cannot be cancelled, return eligibility will be determined under the Refund and Returns Policy and applicable law.

14 Website & Product Information

We make reasonable efforts to provide accurate product titles, descriptions, specifications, images, model information, availability and pricing.

Nevertheless, the website may occasionally contain typographical, technical, formatting, catalog or data errors.

Product images may be representative, and the cover, publication appearance, binding, print characteristics or packaging may differ from images shown when this does not materially affect the publication purchased.

We may correct errors and update product information without notice, subject to applicable law.

15 Customer Responsibility When Using Technical Information

Technical manuals and service information are reference materials. Repair and maintenance work can involve significant hazards, including moving machinery, electricity, hydraulic pressure, heavy components, fuels, chemicals and other dangerous conditions.

You are responsible for:

• using the correct manual for the equipment;
• following manufacturer safety instructions;
• using appropriate tools and protective equipment;
• following applicable workplace and safety regulations;
• obtaining qualified professional assistance when necessary;
• confirming specifications before performing repairs.

16 Prohibited Uses

You may not use the website to:

• violate applicable law or regulation;
• commit fraud or submit unauthorized transactions;
• interfere with website security or operation;
• introduce malware, harmful code or automated attacks;
• attempt unauthorized access to accounts or systems;
• scrape or harvest data in a manner that disrupts the website;
• impersonate another person or organization;
• submit false payment or identity information;
• use our services to infringe intellectual-property rights;
• circumvent access restrictions or security measures.

We may restrict or block access reasonably necessary to protect our website, customers and systems.

17 Intellectual Property

Repair Manual Website Content

The design, layout, original text, graphics, software, database structure and other original content of repmanual.com may be protected by copyright, trademark and other intellectual-property laws.

You may not copy, reproduce or commercially exploit our original website content without permission except as permitted by law.

Third-Party Publications

Copyright and other intellectual-property rights in manuals, illustrations, manufacturer publications and technical materials remain with their respective rights holders where applicable.

The sale of a publication does not represent a transfer of its underlying copyright or trademark rights.

Trademarks

Manufacturer and product names displayed on the website may be trademarks of their respective owners and are used for identification and descriptive purposes.

18 Reviews, Comments & Customer Content

If you submit a review, comment, question or other content to the website, you represent that you have the right to submit it.

Your content must not:

• be knowingly false or misleading;
• infringe another person’s intellectual-property rights;
• contain unlawful threats or harassment;
• contain malicious software or harmful code;
• disclose another person’s private information unlawfully;
• constitute spam or deceptive commercial promotion.

Subject to applicable law, we may moderate or remove customer content that violates these Terms.

19 Third-Party Services & Links

The website may use or link to third-party payment services, shipping providers, analytics services, hosting providers or external websites.

Independent third-party services are governed by their own terms and policies.

A link to another website does not necessarily constitute an endorsement of that website, its operator or its content.

20 Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the website, you acknowledge that information associated with your account, orders and website use will be handled as described in that policy and applicable law.

21 Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and website services are provided on an “as available” basis.

Except for warranties expressly provided in a product listing, written policy or applicable law, Repair Manual disclaims implied warranties to the extent those warranties may lawfully be disclaimed.

We do not warrant that:

• the website will operate continuously without interruption;
• the website will always be free of technical errors;
• all third-party information will always be complete or current;
• a particular manual will meet a customer’s needs if the wrong model or publication is selected.

22 Limitation of Liability

To the maximum extent permitted by applicable law, Repair Manual will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages arising solely from use of the website or a breach of these Terms where such damages may lawfully be excluded.

Repair Manual is not responsible for losses caused by unauthorized or unsafe equipment repair, failure to follow applicable safety instructions, use of a manual for an incorrect model, or actions outside our reasonable control.

Where applicable law does not permit a particular exclusion or limitation of liability, that exclusion or limitation will apply only to the maximum extent permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

23 Indemnification

To the extent permitted by law, if you use the website for business or commercial purposes, you agree to indemnify and hold harmless Repair Manual from third-party claims arising directly from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

This section does not limit consumer rights that cannot legally be waived.

24 Events Outside Our Reasonable Control

Repair Manual will not be responsible for delay or failure caused by events outside our reasonable control to the extent permitted by law.

Such events may include:

• natural disasters;
• severe weather;
• carrier or transportation disruptions;
• internet or infrastructure outages;
• cyberattacks;
• labor disputes;
• governmental restrictions;
• war, terrorism or civil disturbance;
• supplier failures beyond our reasonable control.

This provision does not eliminate refund, cancellation or other rights required by applicable law.

25 Suspension & Termination

We may suspend or terminate access to an account or website feature when reasonably necessary because of fraud, unlawful activity, security threats, material violations of these Terms or misuse of our services.

Termination does not eliminate obligations or rights that arose before termination.

26 Governing Law — Wyoming

To the extent permitted by applicable law, these Terms and Conditions and transactions with Repair Manual are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles that would require application of another jurisdiction’s law.

This choice of law does not deprive a consumer of mandatory protections that apply under the law of the consumer’s jurisdiction and cannot lawfully be waived by contract.

Wyoming Consumer Protection

Nothing in these Terms authorizes conduct prohibited by the Wyoming Consumer Protection Act or other applicable consumer laws.

27 Questions, Complaints & Disputes

Contact Us First

If you have a concern about an order, product or transaction, please contact us first so that we have an opportunity to investigate and attempt to resolve the issue.

Include your order number, a description of the issue and any relevant supporting information.

Legal Proceedings

Subject to mandatory law and any court having compulsory jurisdiction, disputes arising from these Terms may be brought in a court of competent jurisdiction in the State of Wyoming.

Nothing in these Terms prevents either party from pursuing rights or remedies that applicable law does not permit to be contractually restricted.

28 Changes to These Terms

We may revise these Terms periodically to reflect changes to our website, products, business practices or applicable law.

The current version will be posted on this page with an updated effective date.

Material changes will apply prospectively unless applicable law permits otherwise.

29 General Contract Terms

Entire Agreement

These Terms, together with policies expressly incorporated by reference and the applicable product listing or order confirmation, constitute the agreement governing the relevant transaction, subject to applicable law.

Electronic Communications

You agree that orders, notices, disclosures, confirmations and other communications may be provided electronically where permitted by law.

Severability

If a provision of these Terms is found unenforceable, the remaining provisions will remain effective to the extent permitted by law.

No Waiver

Our failure to enforce a provision on one occasion does not necessarily waive our right to enforce that provision later.

Assignment

You may not transfer your contractual rights or obligations without our consent where such restriction is permitted by law.

We may transfer our rights and obligations in connection with a merger, acquisition, sale, reorganization or transfer of the business, subject to applicable law.

Headings

Section headings are provided for convenience and do not alter the meaning of these Terms.

Common Questions

30 Contact Us

Questions about these Terms, an order or a product can be directed to Repair Manual.